Mac not behaving as it should?
A MacBook that will not charge and an iMac that will not start need different checks. Tell us the model and the symptoms before you choose a repair.
Assessment comes first.Price, repair time and parts availability are confirmed for the specific Mac and fault.
Where is your Mac getting stuck?
Choose the nearest symptom, from startup and display to battery or connectivity, or write your own description.
Power & Startup
- No Power Diagnosis
- Startup or Boot Problem
- Unexpected Shutdown or Restart
Screen & Display
- Cracked or Damaged Display
- Blank, Dim or Flickering Screen
- External Display or Graphics Fault
Battery & Charging
- Battery Health or Replacement Assessment
- Not Charging or Intermittent Charging
- Adapter or Charging Port Fault
Keyboard, Trackpad & Controls
- Keyboard Faults
- Trackpad or Pointer Problems
- Touch ID or Camera Problem
Storage, macOS & Data
- macOS Startup, Update or Error Problem
- Slow Performance or Storage Fault
- Data Recovery or Transfer Assessment
Ports, Audio & Connectivity
- USB-C, Thunderbolt or Other Port Fault
- Speaker, Microphone or Sound Problem
- Wi-Fi or Bluetooth Problem
Cooling & Performance
- Overheating Diagnosis
- Fan Noise or Cooling Fault
- Heat-Related Performance Problem
Liquid & Exterior Damage
- Liquid-Damage Assessment
- Case, Hinge or Exterior Damage
- Impact-Damage Assessment
Not sure what caused it?
The model, approximate year and any recent change can help the team discuss a suitable assessment.