Cannot visit? Ask before you post.
Postal acceptance has not been confirmed as a standard service. Contact Tech & Repairs with the device and fault first. Only send a parcel if the team agrees and gives you instructions.
First check whether your device can be accepted.
The workshop can confirm whether a postal option exists for your case and explain any required steps directly.
- 1. Ask FirstTell us the device, model if known, fault, condition and where you are based.
- 2. Confirm the RouteThe workshop confirms whether a postal assessment is suitable and provides current sending instructions.
- 3. Pack CarefullyOnly pack a device after the team has confirmed it can be accepted and provided instructions.
- 4. Workshop AssessmentIf accepted and received, the team assesses the device and explains the available options.
- 5. Approve the WorkNo repair goes ahead until the price, expected timing and next step have been agreed.
- 6. Return ArrangementsAgree collection or return arrangements with the team before sending anything.
Can I post any device without contacting you?
Please contact the shop before posting anything. The team must first confirm whether it can accept your device and how it should be sent.
Which devices can be considered?
Tell the team your exact device and fault. Postal suitability must be confirmed individually.
Is a postal repair price guaranteed before inspection?
No. An enquiry cannot establish the final repair or cost. Those details depend on an accepted device being assessed.
Do not post a device without agreement.
Call or message with the model and problem. Wait for the team's acceptance and instructions before sending anything.