Start with the device. We’ll help with the fault.

A screen that stays black, a laptop that will not start, a console that keeps cutting out: tell us what you can see. Tech & Repairs can discuss the right assessment route.

Price, repair time and parts availability are confirmed for the specific job.

Illustrative close view of a technician assessing an electronic component at a repair bench
Assessment before repair.

From your description to a decision.

Your online request gives the team a starting point. Diagnosis, options and any work are discussed with you separately.

  1. 1

    Tell us the problem

    Send the model, if known, and the behaviour that prompted the enquiry.

  2. 2

    Workshop assessment

    The workshop discusses the checks needed for that device.

  3. 3

    Approve the repair

    You decide whether to go ahead after the options are explained.

  4. 4

    Repair and collection

    The shop contacts you about the outcome and collection.

A few useful things to know.

You can start with a symptom, a device model or a question. The answers below explain what the request does and does not confirm.

Do I need to know the exact fault?

No. A plain description of what is happening is enough to open the conversation.

Will I receive a price or repair time online?

No fixed quote appears from the form alone. The model, fault and available parts need checking before price and timing can be discussed.

Should I send my passcode in the form?

Please keep passwords and passcodes out of the online request. If access is needed later, arrange it directly with the workshop.

What if my device or problem is not listed?

Use the Other device option or write out the problem. The team can tell you whether an assessment route is available.

What parts or warranty apply?

Parts and any warranty terms depend on the agreed repair. Ask the team to explain them before you approve it.

Interior of Tech & Repairs with phone cases and technology displays

Your next step starts on Great Darkgate Street.

Send the details online, or contact Tech & Repairs before you come in.

Tech & Repairs
18 Great Darkgate Street
Aberystwyth
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